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If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! [CDATA[ Is there a limit to the number of tucson.com articles I can view for free? How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. What happens if I dont Activate my account? Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). Our Home Delivery Manager reached out to ***** ***** directly and The first charge should only have been for $43 approx. On this day, I was told that a refund had been credjited to my debit card. Need Help? Went back to my local paper's app. Yes. What is the paper statement fee and is there a way to avoid it? Where can I buy a newspaper? To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. Business hours: 8 a.m. to 5 p.m. Monday through Friday. The lead time to start delivery on a new order varies by area. Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. Chat Now Have questions about your subscription? If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. If you are experiencing an unusually long hold time, you can always email your question to circulation@tucson.com or go to our online customer service portal on tucson.com. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Why? If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. While on a home delivery vacation hold, your account will be credited for charges associated with the delivery of our print edition. Click on that X to delete the Arizona Daily Star app. Arizona Daily Star - Facebook That fact is important to this matter. if (!document.MAX_used) document.MAX_used = ','; You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. Can I still get the Arizona Daily Star delivered via U.S. mail? Contact | azdailysun.com - Arizona Daily Sun the new content, if you would like to cancel your subscription we will provide Manage Your Home Delivery Subscription - Star Tribune Help Center Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. 520-214-1154 Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. Circulation Director - Arizona Daily Star. '&charset='+document.charset : (document.characterSet ? document.write ("'><\/scr"+"ipt>"); But thats OK as one can usually figure out what the intended words are. To help us assist you more quickly, when emailing e-edition@tucson.com with login or technical issues please include the following information: The issue you're having, type of device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. Vacation | gvnews.com - Green Valley News & Sahuarita Sun Sometimes, automated e-mails from Arizona Daily Star get caught up in spam filters. 520-214-1154 refund of $14.72 was approved on Friday March 25, 2022 and went back to Ms. ******** Published 01/15/2023. Subscriber Services - Lee Enterprises Get up-to-the-minute news sent straight to your device. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. Choose Arizona Daily Star, then click "Uninstall". I cant seem to get through when I call Customer Service. Enjoy both your weekend mornings! Told same thing and promised credit of about $42 to charge card. Vote for Star Local Media's Athlete of the Week; Arizona Star Newspaper Vacation Hold - Wakelet propidwaslia1972 @propidwaslia1972755 Follow 3 items Arizona Star Newspaper Vacation Hold Arizona Star Newspaper Vacation Hold No items have been added yet! Click here to learn how to clear Tucson.com cookies for your web browser. Arizona Daily Star papers are late today, read e-edition with link below Sometimes this occurs when customers have multiple accounts. This fee is to offset processing costs associated with providing a printed statement. Also like keeping up with my fav comic strips! While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. If you haven't yet registered your account, it's easy. Keep reading with a digital access subscription. You may need to refer to your program's help documentation to learn how to check these types of settings. iOS and Android App Issues 520-573-4366, Digital Advertising '&charset='+document.charset : (document.characterSet ? . 520-573-4366, Digital Advertising directly at (520) 573-4536, and we will accommodate the request. The Arizona Daily Star - Discounted Newspapers What should I do? Installation is the subscribers responsibility. I called and was told someone would listen to the conversation to verify my story and call me back. e-edition@tucson.com Your credit card will be charged for the amount of the subscription. I tried to Activate but it didnt work. Navigate to the search box at the bottom of this page and enter your home delivery zip code. BBB is here to help. Digital only subscriptions are also available. Circulation FAQ and contact information | AZ Central - The Arizona Republic Click the link, then follow the prompts to cancel your subscription. What happened? * Please note we need 4 business days notice to process your vacation stop online. The free article count resets each calendar month. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Reviews are not used in the calculation of BBB Rating. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Feel free to call me Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. On Mondays (our busiest day), hold times have been up to hr. To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. Each edition explores different subjects such as travel, food, technology, and much more, Newsletters can be sent right to your inbox! No. If I had known what the Star was going to do with the comic pages I would not have renewed my subscription for $1100.00. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. This change was mandated Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. document.write ("&loc=" + escape(window.location)); if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ Call the paper company when you return. I got only a confirmation that they had received my complaint, and nothing more. While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. Full Access Subscriptions include home delivery of the Arizona Daily Star, access to all of our digital products and more! if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); In some areas weve had ongoing challenges with our newspaper delivery caused by a variety of economic factors. Home Delivery Customer Service 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); 1-800-695-4492 Note that complaint text that is displayed might not represent all complaints filed with BBB. Can I get one of those road-side tubes for my newspaper delivery? document.write ("?zoneid=3&block=1&blockcampaign=1"); document.write ("&loc=" + escape(window.location)); can disregard any bills he has received. Choose . if (!document.MAX_used) document.MAX_used = ','; Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Published 12/11/2022. Holiday hours vary. } The Arizona Daily Star no longer offers mail subscriptions. Call 1-800-695-4492 to order a tube. Our call center handles customer service for several different newspapers, all around the country. tucson.com/subscribe. Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. i understand the Star is not delivered in our area. Now I checked my account this morning to discover that the 338.04 charge is back on my account on Nov. 8th, 2021. After canceling your . Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. if (document.context) document.write ("&context=" + escape(document.context)); Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. For more information about Premium Editions please visit. Holiday hours vary. After I noticed I was still getting my digital subscription that I had cancelled, I emailed the circulatory desk on February 9th to inform them that I had cancelled and was waiting for a refund. Click on that X to delete the Arizona Daily Star app. You'll see a list of merchants you've subscribed to. How Easy is it to Cancel Arizona Daily Star? Other times, due to system glitches, our system simply does not recognize the email address. Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Soon after the subscriptions were renewed, the Star drastically downgraded, shrank, and modified their comic pages. Chat Now She can contact me A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. document.write (document.charset ? I was told that a check was mailed to me on December 26, 2020. Customer service center hours are from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. I replied explaining that I had cancelled already and was waiting for a refund. Im able to access the e-Newspaper, but it isnt working properly. Yes. Also, with this app, its super easy to select and look at ads within the paper. Published 12/30/2022. As a matter of policy, BBB does not endorse any product, service or business. Content charges will continue to be applied while you are on vacation. A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. Email a description of the issue to e-edition@tucson.com. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. Contact Information . The Activation process simply links your print account information with the online tucson.com, opening our entire website, and all digital products to you with no restrictions. 1-800-695-4492 Report Breaking News:. Senior Editor, News, Arizona Daily Star, Tucson, Az. We sincerely apologize the trouble Ms. ******* had starting How do I access "For Subscribers" content? This can usually be found under the "About" option under Help or settings menus. If you purchased your subscription online, you set an email address and password when you completed your purchase. Per the request, we have submitted a full refund of Are subscribers charged extra for the Thanksgiving Day paper? mobile@tucson.com, Retail Display Advertising Saturday: 7:00am - 11:00am. Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. Arizona Daily Star Today's Arizona Daily Star is being delivered later than normal. Pay online To Make a Payment Online, visit your account. 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. Arizona Daily Star Why? if (document.referrer) document.write ("&referer=" + escape(document.referrer)); What time should I be receiving my paper? if (document.referrer) document.write ("&referer=" + escape(document.referrer)); mobile@tucson.com, Retail Display Advertising Yes. See details. While prime time TV grids are included in the paper every day, TV Weekly Magazine is not included in home delivery subscriptions. The phone number will be in your phone book, on your bill, or in the newspaper. If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). First, make sure you have Activated your account. Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. var m3_r = Math.floor(Math.random()*99999999999); if (document.context) document.write ("&context=" + escape(document.context)); Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. Arizona Daily Star is offering $500 sign on bonus' for new contractors. By that time the next month will be due again. So, we have different subscribers Depending on Ms. ******** banking institution it may take 5 to 7 Thank you for subscribing.Renewal dates are typically based on a subscribers From time to time, our system does not recognize the information entered by a subscriber on our Activation page. Select "payments" in the menu and then "make a. '&charset='+document.charset : (document.characterSet ? The personal information we receive from you is used only to provide the highest quality home delivery service available. This alerted my bank which put a freeze on my account and resulted in me closing that account for fraud activity. Was finally offered rate of $38.04/mo and credit adjustment. We sincerely apologize it took Mr. ******** multiple Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! Click "View Information" and sign in if asked to. Vacation Stops. BBB Business Profiles may not be reproduced for sales or promotional purposes. What would you like to do with your vacation papers? Compensation depends on the route, but is typically more than $1200 each month. Non-subscribers will have access to limited content. renewing their subscriptions during any given week, all throughout the Contractors are obliged to deliver complete newspapers in good condition by 7:30am Monday-Saturday and by 8am on Sundays. Arizona Daily Star no longer provides home delivery services to Safford, AZ. var m3_u = (location.protocol=='https:'? We get you exceptional pricing and special discount offers on newspaper delivery in your area. I recently renewed my annual subscription for home delivery of the print edition of The Arizona Daily Star newspaper (hereafter the "Star"). $100 is paid after contract signing, with the additional $400 paid after the first 120 days. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . Vacation | tucsonlocalmedia.com We reserve the right, however, to issue refunds or credits at our sole discretion. legals@tucson.com. Like all other businesses, it is sometimes necessary for us to increase prices. To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. I called the newspaper to complain and recejive a refund. Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. Paper, ink, fuel, delivery fees, and other expenses incurred in producing our product increase over time, and these increased expenses must be partially passed along to our customers. Is there a way to avoid the paper statement fee? Or, you can call customer service at 1-800-695-4492. I love the traditional layout and the ease with which to read the individual articles. '&charset='+document.charset : (document.characterSet ? digital@tucson.com, Legals Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local His account was stopped on 10/05/2021 and Vacation stop | Star-Journal document.write ("-->,