If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. I dont know what to do anymore. 03:45 PM Hi Craig, I have the same issue as Scott. 07:39 PM The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Let us know if you liked the post. Help. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Ive got a blue screen with no signal despite the correct HDMI input. 06-07-2021 Can u help. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. Additionally, allow a total of 15 seconds for the operation. Do they work after the factory reset or does the issue continues? If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Still wont work. Thanks, mine is doing the same. One of your buttons is probably stuck depressed. Amazon helpful but Im about to bin the firestick and just buy a smart TV. One, that is within feet of the modem often says cant connect to wifi. Even tried deleting apps and clearing cashes. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. 05:55 PM 08:07 PM Frustrating! Digital Trends Media Group may earn a commission when you buy through links on our sites. Hi@Maz6 you certainly have the latest firmware. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Thats exactly what mine is doing, and none of these suggestions are working. Mine has been acting up since it updated on Monday, June 27th. I have a rental house where most annoying is the fact that the live menu is not working. TV and internet working fine. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. We are independently owned and the opinions expressed here are our own. ) in. Now its saying FireTV with three dots at the bottom of the screen. Nope! If I select VLC as a player, it's flawless. Also get buffering, no internet collection, apps not working. It is not what it is crazy led up to be. 15-06-2022 But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. Product features. Now on my second new Firestick, having returned the first one due to issues. The other, doesnt respond 80% of the time. 09:06 AM in, same problem. 07:16 AM I get stv player but old version and can't seem to update. Thank you for your time. Firestick 4K not working since yesterday. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Weeks after purchasing it. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Idk what to do. Click on the 'Join STV/Sign in' button. Tried all suggestions over 10 times. If you are not receiving newsletters, please check your spam folder. We have two more in the household and they work fine! It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Why does my Fire Stick turn on and off by itself? Also, have you tried a Smart Hub reset of the TV? At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Restore the Fire Stick to factory settings. Copyright 2007-2020 STV. Hi@Maz6 yes ,the app is available on a Firestick. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. See all 16 articles. Could we take the model code and software version of your TV? I think Amazon put out some shit OS that screwed so many devices. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Everything seemed to be good then all of a sudden it went to blank screen. The following message is shown if your device is unable to use the STV Player app. It is very convenient having tested . Im worried that my TV is not compatible. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . The Self Diagnosis is greyed out one the latest version of software ? Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Reset the Fire Stick. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. I unplugged the Firestick and my WiFi but it still wont work right. Because frankly I dont trust that buying a new remote is going to fix the problem. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Thanks! Me too!! 10:30 AM First, you can uninstall and reinstall the app; then, try restarting the device. Keep checking back for updates from editors whenever there is a verified TV player outage going on. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. My remote wont turn on the fire stick at all just the tv and volume works. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. New 4k fire stick and it keeps going to the restart screen. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Not sure what to do now. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. If you are having this issue we would Look the for the red Everyone should do thisworth a shot and it did not take that long. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Fire stick Amazon are very cunning, no access to their main Managing director. STV Help and Support. Unplugged for hours but still wont reboot. No issues until about a month ago. QE49Q80TATXXU Software is up to date, 11-02-2022 I previously moved it from one tv on first floor to another tv on second floor. No problem. My firestick still doesnt work. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. I have had issues since 9 am cst this morning. Who needs to be held accountable? Have a good one. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Check your Fire Stick cast setup. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. 11:50 AM Mine worked beautiful until today. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? My fire stick worked fine just yesterday but today it was stuck on black screen. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Step 2: Scroll to the bottom of the menu and select Restart. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Once you plug it back in, you should see the Fire TV logo as the device boots back up. However, if youre experiencing issues with your Firestick not working, this guide will help you out. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Channel 11 in firestick does not work properly, My fire stick was fine one night. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. I do not have Alexa. This cleans up the temporary files stored on its storage and helps you start afresh. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. It is still working good? Tried the trick of holding the selector button and play/pause button together still nothing. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Please assist. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. A restart can fix many loading issues and the black screen bug. How do downloads work? Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. Im having the same issues lately! Moved my ROKU stick from my other TV and it works perfectly. Didnt help. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. Monty.I did this and it totally fixed the problem on both my firesticks. If you're looking for an awesome TV, read on while we guide you through everything you need to know. in. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. TV brightness wars: how bright does your TV need to be? If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. There is differently a glitch with the STV player and the samsung software. Came back after being gone most of the day. 01:55 PM If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. Same on screen, but cant get past black screen. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. Step 1: Long-press on the FireStick home button and go to Settings. when i put my 4k max factory default it goes back to main screen, it wont let me do it. Been rebooting it and trying all the suggested options. Im having the same problem and it just began happening last night. Im so frustrated, considering going back to cable instead of streaming. I am using the power supply that came with it. Help? My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. In many cases, restarting the device and WiFi router can help. having problems with playing any videos or you have general feedback then please contact using the email below. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Same problems- drops app in middle of program and remote navigation is incorrect at times. The Fire TV will automatically pair with the remote. Is this what yours was doing? 7. Copyright 2007-2020 STV. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. May change to ROKU. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. in, Thanks James 4578 Guess Ill just have to do without on this telly. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. Thats a storage issue?!!! is there a way to fix it for good? Yes, if you are still It says home not available. Press the 'Home/Start' button on your remote and you'll see the launcher bar. I want a refund! If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. My Firestick is stuck on the black screen with logo??!!! The channel guides come up. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. 2023 Guide to the Privacy Shield Replacement. Is this a plot by Amazon to get us to buy new? Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Spend an hour of your time and fix your stick. You'll be presented with a web address and unique 5-digit code on your TV screen. Youll be presented with a web address and unique 5-digit code on your TV screen. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! * Android devices that do not support Miracast. Turned on/off the TV. your password now. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Two tvs with Fire Stick and only one works. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. I have tried everything, and more, to no avail. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Did u get it to work? Copyright 1995-2023 All Rights Reserved. Its brand new, the previous one also did the same thing, Amazon offered 15% discount.