For example, pharmacy business hours are 8a-8p. All the time. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. The business became a success, and by 1928 there were 125 stores established. I explained to them my same situation, and they continued to harass me and discriminate. 108 total complaints in the last 3 years. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. I even ask someone to get one out for me but they would not. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! I shall not go back to them. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . She was rude and said nothing. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews This is the email I received 12/14/22: WHY would you allow such a sick person to work and spread germs to your customers???? Maybe Pittsburgh City Council can wake you up. GIANT EAGLE - 14 Photos & 22 Reviews - Yelp When are you guys gonna get the a2 milk? As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. For further assistance, please reach out to them directly. This is unacceptable. I will not shop at this store again and will encourage others to not shop here as well. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: She then just said rudely, take it up with customer complaint or something like that which was very insincere. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Check out machines worst than Kroger's attendent had to be called 4 times Information provided by various external sources. I'll go to Kroger's from now on. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. I am so disappointedthat the storewould sell something like this. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Anyone can write a Trustpilot review. We have had many cakes from Giant Eagle and never had a problem like this. So, off to Rite Aide i go! The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. I get another sticker for my window. Management also doesn't know how to utilize people to their best ability. Don't catch until I get home. Of the others, I choose G.E. Giant Eagle's meat is also a better variety than other stores. Thank-you; Sincerely Rosemary Hiler. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. 3, Report #1504161 . I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. If she was helping it would not be anyone to watch! ( im on a fixed income its important! Our only son was born @ Magee Womens Hospital in Pittsburg . Here are 8 tips for writing great reviews. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. It's unbelievably immoral and despicable! Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! This Giant Eagle is in Blacklick Ohio on E. Broad. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Wide selection of private brand goods. BBB Business Profiles are subject to change at any time. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. X . And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Well guide you through the process. She acted as though I was trying to do something bad. Giant Eagle refused and told me to contact Columbia. Tip for consumers:Please be nice to the people that serve you. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. I then went to the customer service desk and asked for a manager. A guy with a strange accent was very rude and started to yell at me. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. I fought over the phone and through email for 2 weeks, when I asked for a refund. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Plus no sorry nothing. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. . Thank you. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Giant Eagle has 37,000 employees. Close it down! I have had other items before. Toggle navigation ctMobi - Find a local buinsess in your area. The next best thing would be some sort of response just so I know you are aware of my issue. Desired outcome: Thank you. Giant Eagle reviews & complaints. Giant Eagle Customer Care The next best thing would be some sort of response just so I know you are aware of my issue. Giant Eagle Customer Service Complaints Department I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. In hopes to fix this issue for me and other customers for future. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Submit a complaint and get your issue resolved. The rudeness of store associate and unwillingness to help. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. Getgo employee do not have lunch break in 2 years. good bye giant eagle. She still refused. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Kitchen employees told me to go to cashier to have it removed. The digital coupons are not customer friendly. Never go there again! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. 5.0. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Your self check out is hardly a convenience. Online order website shuts you down from making any changes long before the order is being shopped. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Giant Eagle, Inc. Team Leader Review: Will not recommend the company Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Is this your company? Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. What happened to integrity and company loyalty. plus-circle Add Review. Verification can help ensure real people write reviews about real companies. Unfortunately, I collect s.S. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! Note that complaint text that is displayed might not represent all complaints filed with BBB. And their Apple Seiter tops are always smashed in. Hello Shop & Save. The store manager Brandon did nothing! DONATE NOW! Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Store associates think that they own the grocery world. Waited there another 10 minutes and was told it would be 30 to 45 minutes. I've ordered cakes before with images on top but they where sprayed directly on the cake. Please update the website to indicate when a service is not available during regular business hours. This is a very serious issue. My family work there. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. everytime i go theirs always issues! Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Quick Look: Dead Rising 3: Operation Broken Eagle : Giant Bomb : Free Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Desired outcome: Like im bothe ring you! GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp Why stop with ads in the mail? Another rep told me it's a health insurance issue that they can't do anything about. File a complaint. Giant Eagle has terrible management, inconsistent and terrible favoritism. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. if customer service reviewed purchases they woul see all are made in my name with my debit card. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Every single prescription that is filled here is billed wrong. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: I gave her the substitutions and one additional item. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Help even if you are not a cashier, you work for GetGo! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Can you imagine what I think you can do with this lousy idea?! Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Thank you. Prices are lower and bags are plastic. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Look at your competition! 2. It goes against our guidelines to offer incentives for reviews. I said well we waited all that time and the car ahead of us received their prescription so how we would know? What happened to integrity and company loyalty. Giant Eagle - Need to turn their culture around | Glassdoor So I went to the self-checkout, and there I was harassed by two other employees. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. BBB Business Profiles may not be reproduced for sales or promotional purposes. Find out how we combat fake reviews. Called their customer service today. Even the store manager was unaware that flu shot hours were limited! I guess Heinen's will be my home store. Giant Eagle Grocery - CentralPercentum GetGo. Excellent Customer service. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Giant Eagle service worst ever since Covid 19 started. I was told i needed to spend $30 in 1 trip. Rude staff 6932 West Central Ave, Toledo, OH 43617. I went today 6-2-2021, asked for short ribs. ***** *******. Giant Eagle, (store #4029). Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Companies can ask for reviews via automatic invitations. your customer service is not customer friendly. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform I STOPPED SHOPPING HERE During the pandemic because prices are so high! The attendant looked to find it in the car wash and could not. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.
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