While I waited in line, I listened to a Jamaican woman asking why her New York City ID was not enough to allow the "store manager" to give her a store credit. Frustrated, she walked away and I asked her - Do you have the receipt? Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. I wish I had gotten the ladies name but they are both managers,one with long brown hair the other with reddish blonde hair. The people waiting behind me where not happy as well. If you removed the tag, bring it back and they can re-attach it for you. Butit had to still have original tags on it and show no wear and be resell-able. Heck, some will even give you a ~3% discount for using . I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). I'm at a lost for money. on 7/8/2018 location and bought a shirt, went home and tried it and noticed that it was a bit tight. *Required Fields. They asked for my DL and then told me the refund would be store credit without the receipt. The subtotal of the items I purchased before the $24.99 return was $60.92. The customer service is unbelievably horrible. We WILL take back products that have a manufacturer's defect, OR if an item is in original condition. But then he got accepted at a better school the week before school started where they are required to wear uniforms and either completely all black shoes or completely all white shoes with no other colors at all. I sincerely hope not! No, you cannot a return a gift card for cash. NO WAY! At the end of the day the Manager nor her team cared. You will receive a refund as a store credit or can also choose to exchange the item at its current price. Having a receipt will marginally increase the chances of your return request getting accepted. I bought my son some clothes for Christmas but he has never wore them at all I didn't realize he out gree the size I live out of town and I had shipped them to him what can I do about returning the items or exchange. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! After the 60-day mark, the bank is no longer . I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. Be sure you really want what you are buying or you may be stuck with it. They are separate companies operated by different people with different policies. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. Are you kidding me. I am waiting for Ross to return my email about what company does collect this info. Ross has very well trained minimum wage robots. She finished my purchase and hands me the receipt and says, next time make sure you hold onto it. Update- I did get the refund within a day or two of posting this, thank God. I returned a pair of shoes I bought with my debit card. They have tags, only thing is they ripped off the part where the price was. I purchased one item for approx. Boo hoo~! You can check the backside of your receipt to know the same. 13. I told her majority of the items you care is name brand though. I handed the cashier my receipt and after requesting my ID, she issued me a merchandise credit. I have always had a pleasant experience at Ross so I keep going back. I really feel like the manager just did not want to take the time out she was very unfriendly. 3-5 business days. After about an hour, I went back to return one of the items. Debit cards and cash offer consumers limited benefits, while using a credit card can help protect you against purchases that go awry. It says nothing seven days. Does Safeway Sell Stamps? The customer service in this store is so bad and there is usually only one person running a register!! I have the receipt!! Instead, you'll receive a credit on your account that is equal to the . Ross gives you 30 days from the date of purchase to return items. They are sisterhood and have terrible service. Message*. Return policy just not right!! Suddenly the manager, Nada, at Landmark Plaza denies all returns involving packaged goods- no sealed cans of chocolates, for example and all lingerie in addition. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Most of the items sold by Ross dress for less follow their standard 30 days Ross return policy. It states no such thing. Also, a lot of places ask for ID so that they can keep track of you. Response was yes they should but sorry. 4) stop trippen on stuff and think realistically if you were in the cashiers spot what would you do and remember don't make them try and compromise there jobs for a small $1 savings. I went back to ross with my receipt they told me I couldn't return it because they have been used. I love Ross and I hate the customer services at Ross stores. They seem to find a bad reason. Very disappointed and if I buy clothes from them again I will be Much more causious. Yet, all tags on items and they had no damage. You can either ask for an exchange or a refund in return for your product. Frustrated, she walked away and I asked her - Do you have the receipt? Just BAD business ! The store executives will help you with your return or exchange. I bought jeans for $30 and returned after 30 days without a receipt. I am not about to look up the items on this long receipt. Can they still return to a different card even if its not the same on the receipt? Keep that in mind. i barely just bought this mouse for my laptop and as soon as i opened it the mouse didnt work and their policy cant refund me this might be the worst customer policy i have ever seen i hope i can at least get a replacement. You can generally call the number on the back of your card at any time of day to report fraud or mistaken charge. I will never shop Ross or a dd discount again . Our product mix is very broad and diverse. I am pretty sure this is illegal, you can't put your patrons to work when we are there to spend money! I don't care about the $1.11 necessarily, however if it was much more than that I probably would. Any return the middle manager was terrible employee you possibly happen that policy ross return debit card fees previously assessed on the genius support services? If you want a cash refund, you must wait 5 business days for the check to clear. Well, I'm not one of them!!! They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Ross also offers an extended return period to their customers during the Christmas holidays. At this point im upset and decided to leave the store. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! I tried to return a pair of Nike shoes that were purchased for me as a Christmas gift. On the 21st of January I went to return a shirt for 5.00 dollas to get a store credit as I did not have the receipt. Ross will provide you with a refund through the original mode of payment. If it is such a big conflict why does Ross not correct the tags before selling their products. Not with jewelry item but clothing items. People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! Ross=overpriced, 2nds, horrible service and dirty unorganized stores never again. Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. Why can't Ross honor a legitimate mistake. Returns & Refunds. Return Policy for Fine Jewelry, Swimwear, and Lingerie Guys honestly don't ever go to ross I wanted to return this doll I didn't open it remove the price tag and I still had a receipt. Don't shop at Ross if you don't like it! 7. I have two shirts I received AS GIFTS (so obviously I don't have the receipts) and they don't fit. You can ask for a different color or size of the product but they may not allow a different product in exchange. $7.00, paid with check. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If the original card is not present and is not available by scanning the receipt, your refund is processed onto a Walmart shopping card or gift card. If merchandise was paid for with a check, cash will not be issued for five (5) days. 4. They said I was over by 5 days and did not want to refund. This is why it makes since to inspect before you buy. If I lost my receipt, how can I return tho thing I bought? I was told that I wasn't getting any no ey back since it took me a month to notice it. You can check the status of your request by calling the return protection toll free number at 1-800-297-8019. How are you going to deny me an exchange when all of the tags are attached to a gift item? Their return policies really stink. The first purchase, I used a store They will get the message and trust me things will change. I found the sizes i needed in a different pattern unfortunately. 8. My measly 41.00 dollars,with my 3 non receipt in a year's time apparently is going to bankrupt Ross. Most of the time, that should be enough to get you a full refund to your original form of payment. But if you LOST your gift card (or had it stolen) you can get a new one as long as you still have the original register receipt. If it is money your trying to save, you may not want to higher 20 loss prevention employees that just stand up by the door and bulls**t with one another, but only have 2 cashiers helping people with purchases and returns no matter how many people are in line. I didn't notice the credit until I had arrived at home. Just a few days before Christmas I spent $1,500 in Ross located in Sausalito California. :) For a description of Ross Dress for Less giving programs, please visit Supporting Our Communities. It's not big deal to keep recipes. A purchase is a purchase! So for me it did not take long. Strangely enough, we are humans too that are on your side but are limited by policy. I stood on line for 10 minutes (with only two cashiers). Ross operates 30 days return policy for most of its products; if the product you wish to return is unused, unworn and in original condition, you will get refund to your original mode of payment.However, if you are unable to present your item for return in 30 days, you will be eligible for exchange, or you will get store credit for the amount you paid for the product. Outside of our store, it is not our responsibility to ensure you remember to place your store credit somewhere safe. Much better deals there. I recently visited a Ross in Deptford NJ. I love to shop for my pets and home goods in this store but that maybe the last time I go to this store. However, if you received a defective software, you can exchange it with the same one on providing purchase slip, Should be accompanied with original receipt, Fine Jewelry returns or exchanges should have the original ticket attached and be accompanied by a receipt.Fine jewelry can only be returned to the Ross stores with a fine jewelry department. Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or altered. She did not give me a chance to explain the math and that the numbers did not add up. You will receive a refund as a store credit or can also choose to exchange the item at its current price. Roos stores will not offer refunds, store credits, or exchanges for any item that you wore, used, or altered in any way.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); If you dont want to keep software then keep it closed. The item price was 1599 it was not an expensive item but me and my friends do a lot of gift shopping at your store and I do not plan on doing any more if there is a problem with returning something that somebody cannot use. They had the same shoes for $50, I paid $34 because the tag said ladies shoes. She said that because I'm returning it in less than 24 hours and the system requires it.
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