The consumer can also call and request a copy to be sent to their physical address or their email. Sprint Trainer at Convergent Outsourcing . It doesn't erase the existence of the debt. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . I don't dispute that I ever had a Sprint account. Doubt they will remove it. In business since 1950, Convergent is one of Americas leading collections agencies. OC and CA are in no way required to delete. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Create an account to follow your favorite communities and start taking part in conversations. 11/30/2022 3:48 PM. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. I am a bot, and this action was performed automatically. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. We sent you several validation notices. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Has your experience with this business or person been good? 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Need Help Clearing Up Convergent Outsourcing Collections - reddit So I called the number listed he ask for last 4 of my SS# and address. It believes youre more likely to pay if youre desperate to get rid of it. Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Somehow before I did they bought the debt and are reporting it. I called the Federal Bureau of Consumer Protection and filed a report. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Thank you for visiting Convergent Outsourcing to make a payment on your account. Or, should I try to handle it through Sprint (since they own the debt). When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Since I paid what I owed to Sprint how can they possibly own this debt? It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. So, now I'm not sure how to handle this. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Convergent Outsourcing's other names This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. FAQs This outsourcing the initial collections is not that uncommon. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I have not had business with Dish for over 3 years and left them with a $0 balance. I disputed the claim and was told they would confirm with the company before any further actions took place. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Learn more. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Work with Sprint directly if they still own the debt. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. We also understand that you may be hesitant to give your information over the phone or online. Since they were on leases that left me on the hook for around $1400. Shortly after paying it off they noted on my credit report that the debt was cleared. Is Convergent Outsourcing a Scam? Convergent Outsourcing is a debt collection agency that's been in business since 1950. I was so close to a derogatory free report. How does that work ? When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. But, when I asked directly who she represented, she said she represented Convergent. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington Unfortunately, you cannot get your account number online at this time. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. You can enter your email address to have a copy of the chat transcript emailed to you. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. More details on software and accessibility are available at WebAIM.org. If push comes to shove and you need to take legal action, its your word against the agencys. For example, you may have a baby on the way or want to apply for a mortgage. Wait. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. And that my Identy had been stolen last year. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. - Wait a few days, it most likely won't be deleted even if they said it would. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. I'm suprised they just won't delete it since it's paid and they were notified. to the credit bur. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Learn more about Convergent Outsourcing or view your account with us online. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. If you would like to make payment online instead of over the phone, you may do so on our website. Corporate Advocacy Business Remediation and Customer Satisfaction Program. says who it is but nobody is ever on the other end of the line. I paid them a lump sum to settle the account. I just went through this, except the CA for mine was ERC. R-1234567). I was stunned. Unsubscribe at any time. Make sure they're going to recall the debt. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. I pay for that service through Frontier Communications who by the way ** me up from the onset. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! They are offering me a 50% settlement offer of, $806.93. They told me that I am in debt to Sprint for over $300 I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Deletions are a courtesy and some do it. I ended up paying the entire balance through sprint in order to get account removed. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Also make sure to file a complaint with your state attorney generals office. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Its location on this page may change next time you visit. It's the only way to shut them down. Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". Convergent Outsourcing help - myFICO Forums - 6148102 If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. People would take advantge of it, skip a payment, and get a deletion. I just want to know who to pay to make sure things are taken off of my reports. This is your right under the FDCPA. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. They are so good at disguising themselves they even have an official looking form. Corporate Advocacy Program: How to repair your business reputation. It's a scam to collect money from people who pay what they owe. Sprint sent account to collections, Convergent Outsourcing. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Convergent Outsourcing is a legitimate debt collection company. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions There, you will be able to submit your phone number to our Do Not Call list. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Paying off a debt marks the debt as paid off. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance.