Click the Transfer button next to the event in your AXS account. Help us improve this article with your feedback. Upcoming. If you do not currently have an AXS account you will be instructed to create one during your purchase. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Yes Hey guys, I just joined this group so if this isnt allowed lmk. Flew in for this show. Your guests will need to create an AXS account to receive tickets. AXS Mobile ID allows for convenience, flexibility and security. What are my options here? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Present the scannable QR code at the door for entry to Toyota Center. Lindsay is the author of this solution article. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Official Tickets and Your Source for Live Entertainment | AXS.com Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Here's how it works: Click the Transfer button next to the event in your AXS account. Tap View to access the barcode and scan in for entry. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Help us improve this article with your feedback. Ability to transfer and/or sell tickets varies by show and is subject to change. Why did the venue decide to use AXS Mobile ID? Sorry we couldn't be helpful. No paper tickets required. Bought tickets for a group? For more information, please see our Cookie Notice Many fans find it best to TRANSFER the seats to their guests prior to the event. The game is in 36 hours. Sorry we couldn't be helpful. Stubhub assured me my tickets would be available. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Your AXS Mobile ID ticket will now show up. After completing the account information, you may buy, sell or manage any seats in your account. Yes The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Can seats be transferred to someone who doesnt have an AXS account? For more information, please see our There is no fee for transferring seats and you are allowed unlimited transfers. You will enter your community username and new password and done! I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Your Privacy Choices | Tickets Seat numbers it lists 13-16 ? axs allows you to transfer ticket you have bought from within the app. AXS handles payment and delivery so buyers and sellers never interact with each other. Even if you call within 48 hours of your event, you will probably get no help at all. It depends. The gig has not been cancelled we just chose not to go. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I have a problem with AXS Tickets Are you having issues? Many fans find it best to TRANSFER the seats to their guests prior to the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Have mobile tickets and cannot find barcode. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Open the AXS app Sign in or create an AXS account. Tap Tickets Tab (pull down on the screen to refresh if necessary). Most mobile transfer tickets will not be immediately available. Enter the recipients first name, last name and email address, or select from a list of. When fans have tickets they cant use, they list them for other fans to buy. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. You've been successfully subscribed - thanks! Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. No, tickets must be scanned through the Rockets App or the AXS App. Enjoy the event! The concert is tomorrow. On the Review page, click the List Tickets button to finish. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Youll be able to transfer money to your bank from your account on AXS.com. Tix originally purchased Spring 2020, was postponed until today 7/31/21. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. As an event draws closer, venues generate the barcodes for each ticket. Review listing information and choose Credit Card for payout. If you already have an AXS account, the tickets will be transferred to your account automatically. Bought ticket and then they weren't available from the seller. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Why did the venue decide to use AXS Mobile ID? You'll then be asked to review the transfer. Manage Cookie Preferences Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. On the review page, click the Transfer button to send the tickets. Thanks! i had the exact same problem. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. (*If you can't remember your password, tap. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Press J to jump to the feed. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Go into the app, look at the ticket. You may also review your transfers and purchase history at AXS.com. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. If your friend already has an AXS account, the tickets will be transferred instantaneously. From everyone at Vivid Seats, we hope you enjoy your event! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On the Review page, click the List Tickets button to finish. If you see a Sell button next to your tickets in your account, you can sell them! Here we are. Youll be able to transfer money to your bank from your account on AXS.com. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? i will not book anything on stub hub as a result. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Usually there is a waiting period of a few weeks. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. may not be valid. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Updated a few days later TL;DR: Call the merchant that issued the tickets. Can seats be transferred to someone who doesnt have an AXS account? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. totally rinky dink. Remember, your friends can always transfer tickets back to you. If available, youll see the option to get tickets with AXS Official Resale on the event page. When its time for the event, they can open the app to show their tickets on their phone. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. and need to send them to a friend, transfer the tickets through your AXS account. After that, the tickets will be theirs to use with the AXS app. I purchased tickets for a concert back in February. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Ask the Community Contact Support Never. Select the seats you would like to send. How will I know if my transfer was successful? Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Privacy Policy | Yes No Still Need Help? Site Map | Click the Transfer button next to the event in your AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Have been on hold 3+ hrs. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. No. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. However, we recommend that you transfer tickets to each person attending the event. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Open the App and sign in to see your tickets. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Did you find it helpful? When listing tickets, you decide how long your listing will be available for others to buy. and our With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. There has to be some way, right. All rights reserved. How do I use the Rockets App to enter the building? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. This will help to ensure that you are ready for your event in no time! Just follow the simple steps to make the tickets officially yours. If you already have an AXS account, the tickets will be transferred to your account automatically. It depends. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Open the App and sign in to see your tickets. Before following any of the steps below, make sure you download the Official Houston Rockets App! You may also review your transfers and purchase history at AXS.com. The event staff will scan this digital barcode to let you and your party into the event. And you're done! I purchased tickets for a concert back in February. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Follow the steps below to access the tickets: Did you find it helpful? AXS handles payment and delivery so buyers and sellers never interact with each other. Browse your upcoming events and tap the ticket icon for the game or event you would. You should see something to transfer. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Can I have multiple tickets on one phone? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We are changing the way you register and sign-in to the StubHub Community. Click the Sell button next to the event in your AXS Account. To view your AXS Mobile ID tickets click on your initials in the middle. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Theyll also need to get the AXS app. Theyll just have to create an AXS account to claim their tickets. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Then your friends can get in with their own phones using the AXS app. Remember, your friends can always transfer tickets back to you. They said they would get in contact with the seller and have the tickets transferred over. If they already have an AXS account set up the tickets will go in their account automatically. If your friend already has an AXS account, the tickets will be transferred instantaneously. What is transfer? Otherwise you have until your friend creates an account to cancel the transfer. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? When your tickets sell, youll receive an email informing you of the sale. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Danielle is the author of this solution article. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Select the tickets to transfer and enter the recipient's information.
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